Q: How much does postage cost?

A: Postage costs are as follows:

For the UK: Postage is £1 per tea towel, and free when you order 3 or more tea towels.
For Europe: Postage is £1.50 per tea towel.
For everywhere else: Postage is £2 per tea towel.


Q: How does the free postage work?

A: The free delivery applies to orders within the UK that consist of 3 or more tea towels. If your order qualifies then we will deliver your order for free.


Q: Do you deliver products internationally?

A: Yes we do! We will happily deliver our products anywhere in the world. If you have any questions about this, visit the contact us page and send us an email.


Q: How do you deliver orders?

A: We use Royal Mail to send out your order, as follows:

Orders up to the value of £50 - First Class (normally delivered next working day from dispatch)
Orders over the value of £50 - First Class: Recorded Signed For (requires signature on delivery)
Orders over the value of £100 - Special Delivery Next Day (guaranteed delivery before 1.00pm the next working day from dispatch - requires signature on delivery)

Europe and Rest of World:
Orders between 1-3 tea towels - Airmail
Orders of 4 tea towels or more - Airsure (to selected destinations) or International Signed For


Q: Can you deliver urgently?

A: We don't as standard, but we are sure that any special delivery requirements you have can be accommodated. Visit the contact us page and simply get in touch to let us know what your requirements are.


Q: Will my tea towels arrive before Christmas?

A: Check out our last order dates for Christmas 2015 to ensure that you receive everything in time for the 25th!


Q: I think my product(s) got lost in the post, what do I do?

A: Visit the contact us page and send us an email with your order number so that we can try and track down where your order got to. We will be in touch with you shortly afterwards to let you know what to do.


Q: I have just placed an order - when will it be shipped?

A: Provided the items you have purchased are in stock we will do our utmost to ensure that your order is shipped within 2 working days of order placement.